Privacy Policy

Last Updated: December 2023

TechAISolution ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We collect information that you provide directly to us when you:

• Fill out contact forms on our website
• Request a consultation or demo
• Subscribe to our newsletter
• Participate in surveys or promotions
• Contact our customer support

The types of information we collect include:

• Personal Information: Name, email address, phone number, company name, job title
• Business Information: Company size, industry, logistics needs, current challenges
• Communication Data: Emails, chat messages, and other correspondence
• Technical Data: IP address, browser type, operating system, referring URLs

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our AI-powered logistics solutions
• Respond to your inquiries and provide customer support
• Schedule consultations and demonstrations of our services
• Send you marketing communications about our services (with your consent)
• Improve our website, products, and services
• Analyze usage trends and optimize user experience
• Comply with legal obligations and protect our rights

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third parties who assist us in operating our website and providing our services (e.g., email service providers, hosting providers)
• Legal Requirements: When required by law or to respond to legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection of Rights: To protect the rights, property, or safety of TechAISolution, our users, or others

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Regular security assessments
• Access controls and authentication procedures
• Secure data storage and transmission protocols

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Restriction: Request restriction of processing of your information
• Objection: Object to our processing of your information
• Portability: Request transfer of your information to another organization
• Withdraw Consent: Withdraw consent at any time where we rely on consent to process your information

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.